Awards
Patient Partnership Quality Mark (PPQM)
The Patient Partnership Quality Mark (PPQM) is awarded by the Royal College of Chiropractors in recognition of excellence in terms of meeting patient expectations. Practices are required to demonstrate they meet patient expectations in a wide range of areas, as identified by the lay members of the lay partnership group, including the following:
- Accessibility
- Booking systems and out-of-hours cover
- Cleanliness and safety
- Privacy
- Communication
- Patient Education
- Record keeping
- Other forms of care offered
Clinical Management Quality Mark (CMQM)
The Clinical Management Quality Mark (CMQM) is awarded by the Royal College of Chiropractors in recognition of excellence in terms of operating within a structured and managed clinical environment. Applicants must demonstrate excellence in a range of areas including:
- Clinical audit
- Risk management
- Incident reporting
- Outcome measurement
- Patient satisfaction
- Emergency procedures
- Operational policy
Every two years we then must exceed the previous requirements in order to re-qualify for the awards and so this demonstrates our commitment to continual improvement in all areas of clinical practice.
We are honoured to have received such prestigious awards from the Royal College of Chiropractors.